Salem Auction House is now Salem Art House

Legal

Privacy Policy

Salem Art House, LLC · Effective date: to be posted at launch.

Salem Art House, LLC (“Salem Art House,” “we,” “us,” or “our”) respects the privacy of our clients, bidders, consignors, website visitors, and others who interact with us. This Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with our website, our auction services, property submissions, communications, and related services.

1. Information We May Collect

Depending on how you interact with Salem Art House, we may collect information such as name; mailing address; email; telephone; account and login information; billing and shipping information; auction registration information; bidding and purchase history; consignment and sale information; payment-related information; identity-verification information; communications with us; photographs and descriptions of property submitted for review; information concerning estates, collections, provenance, or ownership; newsletter preferences; website usage; device and browser information; IP address; and other information you voluntarily provide.

2. Payment Information

Payments may be processed by third-party payment processors or auction-platform providers. Salem Art House does not necessarily receive or store complete payment-card information when it is entered directly into a third-party system. Payment information is subject to the practices of the applicable provider.

3. How We Use Information

We may use personal information to register bidders; administer auctions; process bids, purchases, and payments; coordinate pickup, packing, shipping, or delivery; evaluate property submitted for sale; administer consignments; research property; maintain provenance and transaction records; provide estate and collection services; respond to inquiries; send communications where permitted; prevent fraud; comply with legal, tax, and recordkeeping obligations; resolve disputes; and protect the rights, property, and safety of Salem Art House, our clients, and others.

4. Property Submissions

If you submit photographs, descriptions, provenance, ownership history, estate information, or other information about property, we may retain and use that information to evaluate the property and communicate with you. Submission does not create a consignment, appraisal, agency relationship, or obligation to accept the property.

5. Auction and Transaction Records

We may maintain records concerning auction participation, bids, purchases, consignments, property history, provenance, payments, shipping, and related transactions. Some records may be retained for extended periods for legal, tax, accounting, provenance, fraud-prevention, or business-record requirements.

6. Cookies and Website Technology

Our website and service providers may use cookies or similar technologies to operate the website, remember preferences, understand usage, maintain security, or provide functionality. We may use services such as:

  • Website platform: WordPress
  • Auction platform: BidSpirit
  • Analytics: Google
  • Email / newsletter: WordPress / BeeHiiv
  • Payment processing: Stripe

7. Email and Marketing Communications

If you subscribe or otherwise authorize us to contact you, we may send information about upcoming auctions, consignments, events, estate and collection services, editorial content, and business announcements. You may unsubscribe from marketing email at any time. Transactional communications may still be sent when necessary.

8. Information We Share

We do not sell personal information as part of our ordinary business operations. We may share information with service providers and other parties when reasonably necessary — auction-platform providers, payment processors, hosting and email providers, shipping and logistics providers, accountants, attorneys, insurers, IT and security providers, and other contractors. We may also disclose information to comply with law, respond to lawful requests, investigate fraud, enforce agreements, or protect Salem Art House or others.

9. Related Businesses and Professional Referrals

Salem Art House may work with Stefani Photography, Inc., Stefani Art Gallery, and other professionals in connection with artwork, collections, estates, referrals, or administrative services, limiting disclosure to information reasonably relevant to the purpose. Real-estate brokerage services, when coordinated or referred, are provided separately through licensed professionals.

10. Business Transfers

If Salem Art House is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

11. Records From Salem Auction House

Salem Art House is the successor operator of the auction business formerly known as Salem Auction House. Where records have been lawfully transferred as part of that transition, we may maintain and use them for legitimate business purposes consistent with law, contractual obligations, and reasonable customer expectations.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, tax, accounting, provenance, contractual, fraud-prevention, regulatory, and legal purposes. Different categories may be retained for different periods.

13. Data Security

Salem Art House uses reasonable administrative, physical, and technical measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your passwords and account credentials.

14. Your Privacy Requests

You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you. We may need to verify your identity first. Certain information may be retained where necessary for completed transactions, tax and accounting, auction and provenance records, fraud prevention, legal obligations, or dispute resolution. Where applicable law provides additional rights, we will honor them as required.

15. Children

Salem Art House’s auction and consignment services are intended for adults. We do not knowingly solicit children to register as bidders or enter into transactions.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, auction platforms, shipping providers, payment services, or other resources. Salem Art House is not responsible for the privacy practices of independent third parties.

17. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be posted on our website with its effective date.

18. Contact Us

Questions or requests concerning this Privacy Policy may be directed to: Salem Art House, LLC · 305 Court Street NE, Salem, Oregon 97301 · [email protected] · 503-979-3073